Office Policies

Download: Office Policies (PDF)

Confidentiality:

Patient confidentiality as required by state and federal law is maintained at all times.

Insurance:

One of the first questions potential patients ask us is, “Do you take insurance?”
There are really two questions to consider. First, the patient wants to know if their health insurance policy covers acupuncture. In addition, the patient wants to know the specific coverage details of their insurance company.

Over the past ten years, many insurance companies have begun to offer reimbursement for acupuncture treatments. However, insurance coverage varies widely, and it is important to call your insurance provider and request specific coverage information and billing requirements.

Full payment is due at the time of each treatment. A receipt will be given after each treatment for patients to submit for insurance reimbursement with insurance diagnostic codes. Additional forms submitted by the patient for insurance purposes will be completed in a timely manner. You are responsible for your deductible, your co-pay and co-insurance amounts.

Payment methods:

Checks and cash are accepted.
Credit cards are not accepted at this time to maintain competitive fees.

Cancellation Policy:

Your appointment time is reserved specifically for you. In the event of a missed appointment or an appointment cancelled with less than 24 hours notice, you will be charged a $50 fee.